3CX Phone System is a software based PBX without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognized for its innovation and cutting-edge technology.
ABDit Hosted 3CX requires no costly on-premise software or infrastructure for you, the client. Your phone system is accessible from a beach in Queensland to your office in Sydney, you are always online.
With integrated powerful clients for Mac and Windows, 3CX allows you to easily manage your phone calls, whether in the office using CTI and your deskphone, or on the road using your laptop. Unlike other PBXs, no additional license fees are charged – and because the clients are fully integrated they are easy to deploy and manage for the administrator, as well as easy to use for the employees.
In addition to the desktop offering 3CX also includes VoIP clients for Android and iOS which allow you to take your office extension with you anywhere. Answer calls via the office phone extension and transfer to colleagues without asking customers to call another number. Slash your company’s mobile phone costs, increase productivity and make sure you never miss a call again!
Manage your calls effectively and efficiently with 3CX CRM Integration. Increase your customer service levels by making sure all calls are logged and that your call center personnel know exactly who is calling at any given time. Connect ABDit Hosted 3CX to MS Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, SugarCRM, Google Contacts, Exact Online, Freshdesk, Datev, Zendesk, Nutshell, vtiger, EBP, Insightly, amoCRM, Bitrix24 and Act! by using the 3CXPlugins.
3CX utilises Google's WebRTC technology and enables teams to connect without the requriement for additional and problematic software. Connecting to your WebMeeting via Mozilla Firefox or Google Chrome will allow your team to collaborate over voice and video and doesn't require an additional costly third party provider.