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Cloud Communication – Powered by 3CX

ABDit Cloud Communication platform takes the complexities of hosted voice platforms away from the customer and provides seamless and highly available voice services to our customers.

ABDit provides its Cloud Communication platform exclusively to customers using ABDit network services to ensure that end to end quality of service is provided.

Softphone for mobile teams

With integrated powerful clients for Windows, Android, iOS and MacOS, 3CX allows you to easily take, make and manage your phone calls. Whether you’re on the road or in the office it doesn’t matter with ABDit Cloud Communication.

CRM integration for insight

Manage your calls effectively and efficiently with 3CX CRM Integration. Increase your customer service levels by making sure all calls are logged and that your call center personnel know exactly who is calling at any given time.

Conferencing built-in

Your team can collaborate over voice and video and doesn't require an additional costly third party provider. 3CX utilises Google's WebRTC technology and enables teams to connect without the requriement for additional and problematic software.

Our Difference

We utilise key partners to expand our capabilities.

  • Efficient provisioning. We make use of our size to ensure our team is as agile and capable as possible. While big telcos take weeks to finalise a solution, ABDit can design and deploy your solution in days.
  • International dialling. ABDit has negotiated the best available call rates with key international telecommunictions partners. We are able to offer geographic numbers in many international countries for bi-directional calling.
  • Bespoke installations. We are able to offer a range of on-site training packages to ensure your team fully understand how to best use 3CX. We can assist your reception team, full office staff or key internal trainers with resources and detailed training.

Licensing benefits

3CX is licenced on the number of concurrent calls available for use from 4, 8, 16, 32 and so forth. There is no additional charge per extension or seat and users can maximise the benefits from all available features.

Feature inclusions

Call recording, multi-tier menus and call queueing are all included with ABDit's 3CX Cloud Communication options. With these powerful features, we can tailor your phone system to best suit your business needs.

Complex call flows

ABDit can consult and deliver on complex call flows solutions to assist your business route calls correctly. Having undertaken a variety of past integrations projects, ABDit can connect with your databases, time-based routes and more.